FAQs.
FAQs
Here is a selection of answers to some of the questions that we get asked the most.
Still have questions?
If our FAQs didn’t answer your question, please just drop us your query via our contact page, or phone or email us.
Here is a selection of answers to some of the questions that we get asked the most.
Yes – at the moment we are. Please call our friendly reception staff on 01257 279757 to find out how you can join our practice – or see our other contact details.
The practice is on the A6 opposite Elliot’s Bistro, and close to St Johns Church. There is a map on the contact page. A free public car park is available just past St Johns Church.
Yes – payment for treatment can be made by credit card, cheque or cash. We also have interest-free credit available (subject to status).
Yes – as far as possible your dentist will provide you with a printed, itemised treatment plan on your first visit. He will also discuss any options for treatment and help you to decide on the best course of action.
Yes – routine treatments are free until 18 with the minor exception of some cosmetic work when parent or guardian attend the practice.
Yes you can park at the front of the practice with access to reception, the waiting room and the ground floor surgery.
Yes just ask reception and they will make sure that your dentist will see you in the ground floor surgery.
We ask that patients give us at least 24 hours notice if you have to cancel an appointment. Please read our full Cancellation Policy (pdf opens in new window) covering appointment management and cancellations
If our FAQs didn’t answer your question, please just drop us your query via our contact page, or phone or email us.
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